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Privacy Policy

Privacy is very important to us. We seek to ensure the security of our customer data in compliance of state and federal law. Spark Auto Parts, LLC adheres to the highest standards of account data protection. As part of the normal operation of our services we collect and, in some cases, disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information. We have prepared a detailed policy because we believe you should know as much as possible about Spark Auto Parts, LLC. The privacy practices of this statement apply only to the sparkautoparts.com website. Please review the privacy policy of other websites that may be linked to this website as they may have their own privacy policy that differ from our own. If you have any questions or concerns regarding this Privacy Policy, please contact our Privacy Compliance Officer by emailing us to legal@sparkautoparts.com

At Spark Auto Parts, LLC, accessible from https://www.sparkautoparts.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Spark Auto Parts, LLC and how we use it. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Spark Auto Parts, LLC. This policy is not applicable to any information collected offline or via channels other than this website.


Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. This Privacy Policy tells you:

• What information we collect
• How we use that information
• How we may share that information
• How we protect your information
• Your choices regarding your personal information
• Log Files
• Cookies & Web Beacons
• Internet Based Advertising Partners Privacy Policies
• Third Party Privacy Policies
• CCPA Privacy Rights (Do Not Sell My Personal Information)
• GDPR Data Protection Rights
• Children’s Information & Protecting Children's Privacy
• Security


Information We Collect

Our primary goal in collecting personal information is to provide you with a smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier.


Information You Give Us

We receive and may store any information you enter on our website. For example, we collect information from you when you place an order, create an account, call us with a question, write a review, or use any of our services. The information we collect from you includes things like:

• Your name
• Your mailing address
• Your e-mail address
• Your IP address
• Your phone number
• Your credit card number and other payment information
• Demographic and lifestyle information, such as personal interests and product preferences
It may also include information you give us about other people, such as the name and address of a gift recipient.


Information From Other Sources

We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.


Automatic Information

We collect information through cookies and other automated means. Cookies are commonly used by websites to save data on your computer. The information we collect from cookies may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our website. We use cookies to create a more personalized shopping experience on our website.

We automatically track certain information based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.
"Cookies" are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a "cookie". We use cookies to allow you to enter your password less frequently during a session. Cookies can help us provide information which is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our site and you may be required to reenter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of our site that are placed by third parties. For example, if you view a web page created by a vendor, there may be a "cookie" placed within that web page. We do not control the use of cookies by third parties.

In combination with other information we collect, a cookie may facilitate the tailoring of advertisements and offers to you, sometimes in connection with interest-based advertising. To help us understand and enhance our interactions with visitors to our website, we may permit web analytics providers to collect information on our website using automated tools like cookies or web beacons. Web beacons assist in delivering cookies and help us determine whether a web page on the website has been viewed and, if so, how many times. For example, any electronic image on the website, such as an ad banner, can function as a web beacon. We also may share personal information with those providers.


Public Forums

Our website offers publicly accessible social media, blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Under some circumstances we may require some additional financial information, such as, but not limited to: if you are registering using an email account at a free email service, or registering to sell on our site. We use your financial information, including credit card information to verify your name, address, and other information, as well as to bill you for your use of our services.

If you establish a credit account with us to pay the fees we charge, we collect some additional information, including a billing address, a credit card number and a credit card expiration date and tracking information from checks or money orders.


Our Use of Your Information


How We Use the Information We Collect

We use the information we collect for things like:

• Fulfilling orders and requests for products, services or information
• Processing returns and exchanges
• Tracking and confirming online orders
• Delivering products
• Marketing and advertising products and services
• Conducting research and analysis
• Establishing and managing your accounts with us
• Communicating things like special events, promotions and surveys
• Identifying you on our website and tailoring advertisements and offers to you based on your interactions with us online
• Facilitating interactions with Spark Auto Parts and others, such as enabling you to email a link to a friend
• Operating, evaluating and improving our business

We use information in the file we maintain about you, and other information we obtain from your current and past activities on the website, to resolve disputes, troubleshoot problems and enforce our Conditions of Use Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases. By using this site, you agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our site's content, layout, and services. These uses improve our site and better tailor it to meet your needs.

By using this site, you agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the website. By accepting the Conditions of Use Agreement, Legal Notice and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications on the notification page. You may make changes to your notification preferences at any time. You may also request an opt out by contacting us or opening a support ticket as described on our Customer Service page.


Third-Party Service Providers

We employ other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions


Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.


Our Disclosure of Your Information


How We Share the Information We Collect

Spark Auto Parts, LLC does not sell, rent or trade your personal information to third parties.
We may share your information with third parties such as vendors and drop shippers to perform services on our behalf such as:

• Fulfilling orders
• Delivering packages
• Sending Spark Auto Parts marketing communications
• Conducting research and analysis
• Processing credit card payments
• Providing chat functions

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Spark Auto Parts, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity. Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.
We may also share personal information in the event of a company sale, merger, acquisition, dissolution or similar event.


How We Protect the Information We Collect

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Spark Auto Parts cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. We use a variety of information security measures to protect your online transactions with us. The Spark Auto Parts website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our website such as ordering information including your name, address and credit card number.


Your Choices Regarding the Information We Collect

You may choose to:

• Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
• Update and correct your personal information
• Cancel your account or request that we no longer use your information to provide you services
• Request removal of your personal information from our blog or community forum
• Audit your personal data

To do any of these, let us know by one of these methods:

• Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us.
• Open a support ticket with your request using this Link
• Call us toll-free: 1(877) 878-8895 - Mon-Fri 8am-10pm EST | Sat-Sun 8am-8pm EST

California Residents — This Privacy Policy describes how we share personally identifiable information for marketing and processing purposes. You may exercise your opt out rights free out charge by calling 1 (877) 878-8895. You may report complaints to; Consumer Information Division of the California Department of Consumer Affairs in writing at 1625 North Market Blvd, Suite N112, Sacramento, CA 96834 or by telephone at (800) 952-5210. You may request and obtain from Spark Auto Parts, LLC concerning information about any of your personal information kept, or the names and address of third parties with whom such information was shared, or any other compliance request pursuant to the California Consumer Privacy Act.


Log Files

Spark Auto Parts, LLC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.


Cookies and Web Beacons

Like any other website, Spark Auto Parts, LLC uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.


Interest-Based Advertising

We use third-party advertising companies to display ads when you visit our website or other sites on the Internet. These companies may collect information about your visits to this and other websites. We may also share personal information with these companies. In either case, the purpose is to provide ads about products and services that may be of interest to you.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Spark Auto Parts, LLC, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Spark Auto Parts, LLC has no access to or control over these cookies that are used by third-party advertisers.


Third Party Privacy Policies

Spark Auto Parts, LLC’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Children’s Information & Protecting Children's Privacy

We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. Security
Spark Auto Parts, LLC uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. Spark Auto Parts, LLC and treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.

Notice
We may change this Privacy Policy from time to time based on your comments and our need to accurately reflect our data collection and disclosure practices. All changes to this policy are effective after we post the changes to this page.


Contact Information

If you have any questions, comments, or concerns about this Page or the information practices of this site, please use the "contact us" link on this Web site... Changes to This Privacy Policy.
Please check back periodically, and especially before you provide any personally identifiable information.
Spark Auto Parts LLC
Address: 260 Buffalo Ave #1A,
Brooklyn, NY 11213.
Email: info@sparkautoparts.com.
Customer Support: 1(877) 878-8895


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